About
Hi there! My name is Alaina and I have been behind the chair since 2015. I have always had a passion for hair artistry, especially color. I love vivids and lived in color the most but still love all the services I provide! Being in such a creative environment has been life changing for me. I hope to make sure my clients are always satisfied with my work! Below are my salon policies: Arrival Time Arriving on time is courteous to your stylist and the other clients coming in after you. A 5-10 minute grace window may be applied to your appointment. After that I will either need to reschedule your appointment or we may need to skip parts of your appointment to fit in as much as we can. If you are running behind ALWAYS feel free to send me a message, as well if I am ever running behind I will let you know so you can have that extra time to grab some starbucks or run that quick errand on your way to me. We can always come up with a solution , life happens . Cancellations 48 HRS is required for all cancellations. Anything cancelled outside of the 48 hr period will incur a 50% charge of the appointment scheduled. Please allow me the time to fill your appointment space. If an appointment is cancelled under the 48hr will result in the loss of any deposit for the appointment. I am also aware that things happen; kids, life , pets and so on. Emergencies are 100% understandable as long as they dont become habits. Deposits A non refundable deposit will be required for any new color service. The deposit will go towards the final service total at the end of your appointment. No Shows If you "no show" an appointment and would like to re-schedule a 50% deposit will be required before an appointment will be booked. If you do not show up for the rescheduled appointment you will not recieve your deposit , and you will no longer be welcome to sit in my chair. Refunds As a stylist I take great pride in the work I do behind the chair. If you are in anyway unsatisfied by your end result please contact me immediately so that we can come to a solution. I will never be offended if something needs to be tweaked so that your hair goal and my work intersect. I do not offer refunds for any service but do offer adjustments within 7 days after service. *The Mur will not be held responsible for any fixes or client issues as Alaina Danio is an independent contractor and solely responsible * Products I can only guarantee my color services if the recomended professional products or equivilent proffessional products are purchased through the salon. You hair is an investment, protect it. Retail products may only be exchanged for product with lesser or equal value within 15 days of purchase. If your new product has a higher value you will be charged the difference. Photos Any and all photos and videos taken while you are in the chair may be used on my social media. ie. facebook, instagram , tik tok, and on my website . If you would prefer that I not take any or use them please let me know at the time of your appointment.Business Hours
- Monday
- Closed
- Tuesday
- Closed
- Wednesday
- 10 AM - 9 PM
- Thursday
- Closed
- Friday
- Closed
- Saturday
- Closed
- Sunday
- Closed
Cancellation Policy
We get that things come up and you may need to cancel. If you are unable to make your appointment please cancel it a minimum of 48 hours before and we will help you reschedule. If you cancel after a 48 hour notice or you no show your appointment you will be charged 50% of your services booked.
We have a no refunds policy. We do not offer refunds. If you are unsatisfied with your appointment we do offer a 7 day window to ask for any alterations or adjustments made.